The company and program
| Client | A Series A CRM for creators: brand deals, deliverables, invoices and payment tracking in one place. |
| Stage | Series A |
| Industry | Creator tools |
| Timeline | 12 weeks: weeks 1–4 tests, 5–8 first scale, 9–12 full scale |
| Channels | Meta partnership ads, Reels and trial retargeting; TikTok Spark Ads |
| Team | A Kiko growth lead and a paid media buyer, plus agents for creative tagging, daily spend checks and the weekly CAC report |
The approach
- Hypothesis: creators buy a CRM when they watch another creator lose track of a deal, not when they're promised more income. A job-to-be-done angle should cost more per click and less per paying creator.
- Comparison: job-to-be-done creator ads (spreadsheet chaos, chasing a late invoice, sending a rate card) against a growth hook ("land more brand deals") and the client's static feature grid. Income claims were ruled out before testing.
- Decision rule: each concept got 7 days or $1,000, whichever came first, judged on cost per first deal added. Once a concept had 100 paid creators, kill it if its CAC ran more than 30% above the best concept on its platform.
What we changed
- Weeks 1–2: events and creators. We sent "first deal added" and "first paid month" server-side to Meta and TikTok. Twelve working creators at 20K–200K followers filmed their real deal pipeline, with 90 days of paid usage in the base fee. Kiko checked every script against the FTC Endorsement Guides and platform rules.
- Weeks 1–4: tests. Sixteen concepts ran, with TikTok added alongside Meta.
- Weeks 5–8: first scale. The static feature grid and the growth hook were paused under the 30% rule. A Meta campaign retargeting creators in the first 7 days of their trial went live, and spend rose 60%.
- Weeks 9–12: full scale. Spend reached more than twice the test-phase level, with new creator videos every two weeks.
The results
| Metric | Before (4 weeks before kickoff) | After (weeks 9–12) | Change |
|---|---|---|---|
| Cost per sign-up | $7.91 | $5.31 | −33% |
| Sign-up to first deal added | 18.0% | 27.5% | +9.5 pts |
| Paid creators (4 weeks) | 294 | 2,370 | 8.1x |
| CAC | $68.03 | $37.43 | −45% |
Across all 12 weeks: 38,500 sign-ups, 9,600 first deals added and 4,700 paid creators at $41.00, 40% below the pre-period. Meta ran at $39.53 per paid creator and TikTok at $43.08.
What didn't work
- The growth hook. "Land more brand deals" drew the cheapest clicks on TikTok and ran at $60.00 per paid creator. It was paused in week 6.
- Static feature grid. On Meta it cost $69.23 per paid creator, double the trial retargeting campaign, and was paused in week 5.
- Paid rate fell as reach widened. Among creators who added a first deal, the share who paid dropped from 65% before kickoff to 52% in weeks 9–12. More creators were activating, but more of them were only testing.
What we learned
- Script around a job creators hate, never around income.
- Optimize to first deal added, the event that best predicted a paid month.
- Retarget creators in the first 7 days of their trial. It was the cheapest campaign, at $34.09 per paid creator.
Frequently asked questions
What does it cost to acquire a paying creator with Meta and TikTok ads?
Here, $41.00 per paid creator over 12 weeks, falling to $37.43 in weeks 9–12. Meta ran at $39.53 per paid creator and TikTok at $43.08.
How quickly does CAC come down?
The first 4 weeks of tests ran at $51.95 per paid creator. Weeks 5–8 hit $41.03 and weeks 9–12 hit $37.43, so the drop took about eight weeks.
Would this work for a seed-stage creator tool with a one-time fee instead of a monthly plan?
The scripting rule carries over: a job creators hate, no income claims. The economics do not. CAC here means a first paid month after a trial, and the cheapest campaign retargeted trial users in their first 7 days.
Related case studies and guides
Same industry, other angles:
- Creator marketing: 3,900 paid creators in 10 weeks
- Product growth: Creators making a first sale in week one up from 14% to 33%
- Full growth system: grew paying creators from 6,000 to 21,000 in 8 months